Jacqui Olkin
(571) 643-6020 | email
Principal Consultant/Owner

Olkin Communications Consulting, LLC


11044 Ring Rd., Reston, VA 20190 United States

About Us

Our user experience consulting and design services help you create strategic, usable digital experiences. With 20+ years of association experience, we understand the member-driven organization and how to bring it to life online.

Improve your digital presence. Increase engagement, retention, and revenue with user-centered, strategy-driven web, mobile, and social. "The Web Therapist Is In."

Our services include:

  • user experience design
  • evaluation
  • strategy
  • visual design
  • usability analysis & testing
  • information architecture & taxonomy (organizing & classifying content)
  • user research
  • content management (CMS) consulting, incl. functional requirements, RFP development, tool & vendor selection 
  • content strategy
  • site governance planning
  • web writing workshops