Contact

Erik Haas
(240) 599-8340 | email
Director Sales & Marketing
Matt Ruck
(240) 599-1515 | email
President & CEO | VCP, MCSE
Ashley Ford
(240) 599-1533 | email
Account Executive
Ryan Flannery
(240) 599-8334 | email
Account Executive
Dave Morell
(240) 599-8339 | email
Senior Account Executive

designDATA

301-921-6696

610 Professional Dr. Suite #102, Gaithersburg, MD 20879 United States

About Us

designDATA has been committed to improving IT outcomes for the nonprofit community for over 40 years. We take great care to understand the unique aspects of your culture, operating environment, and organizational strategy so that we can best enable your team to deliver for your members and stakeholders. If you are frustrated by IT constraints and believe that IT should better empower your staff, we can help.


At designDATA, our services are all-encompassing and always client-focused. Our offerings center around five key areas: IT managed services, data center and cloud services, cybersecurity solutions, productivity and training solutions, and enterprise support for Apple.


designDATA believes in its role to empower staff by improving IT competencies. We provide complimentary training on topics ranging from productivity and collaboration to cybersecurity best practices. To ensure relevance, training is based on feedback from the nonprofit community; for example, in more recent sessions, we’ve focused on the tools necessary to empower distributed workforces.
IT Managed Services


Our IT managed services include operations management, systems administration and monitoring, hardware as a service, and service desk support for your staff. These services pivot around our clients’ goals; we always start with a strategic technology assessment and continually reassess to guarantee we meet your needs.


We take a team-based and cybersecurity-focused approach to our IT services. This offers a valuable balance between the depth of expertise needed to manage a modern IT environment and the connection that makes us feel like an extension of your team.
Data Center & Cloud

At designDATA, the goal of our Cloud and Data Center Operations department is to unlock the full promise of cloud computing for every client. We will find the best solution for you so that you can consolidate, simplify, and modernize your business.


Never fret over your data: designDATA offers Azure, AWS, and private cloud solutions. Each has its perks – all offer seamless and relevant scalability with top-performance data protection.
Cybersecurity


Our cybersecurity experts take the time to understand your business, risk tolerance, and budget to implement a solution that allows you to confidently mitigate risk
without breaking the bank. Our cybersecurity offerings include a 24/7 security operations center, security assessments, device and data protection, incident response and disaster recovery planning, identity management solutions, compliance, and employee training.
Productivity Solutions


We understand that investments in new systems can only bear fruit if they are managed and supported by a team with the right approach, expertise, and commitment. Moreover, absent clear governance and guidance, each staff member will use the tools and solutions that they are most comfortable with. This leads to added cost, risk, and technology silos.


We address these challenges by customizing your productivity solutions to your organization, building them around your workflows and business roadmap. We also offer thorough training for all of your employees to bolster everyone’s confidence and productivity levels.


Because associations and nonprofits have unique business models, our methodology begins with analyzing current operations. Then, we deploy a plan, train all organization members on productivity-enhancing tools, and communicate often with business leaders to define what’s working and what isn’t.
Enterprise Support for Apple


Traditionally, IT companies have ignored Mac-centric support solutions, usually because their tools are designed for the Windows operating system. Thus, Apple products are often managed ad-hoc without a centralized professional solution, leading to frustration for the users and security and onboarding issues.


At designDATA, we provide talent and tools designed specifically for macOS and iOS. Our Apple engineers are genuinely passionate about the ecosystem, and our enterprise management solutions will keep all your Apple users happy, productive, and secure.


designDATA’s number one priority is to empower your team to do their best work securely. It is this value that distinguishes us from other technology service companies. More importantly, our dedicated team approach, unlimited staff training, process and discipline-specific expertise, and relentless focus on your needs enable us to proactively deliver the outcomes you need. Put simply – your success is our success.

 

 

We also provide free weekly training to all association and nonprofit clients with topics that span every area of our offerings. We ensure that training sessions are relevant to employees in these sectors; for example, in more recent sessions, we focused on the tools necessary to empower distributed workforces. 

IT Managed Services

Our IT managed services pivot around our clients’ goals; we always start with a strategic technology assessment and continually reassess to guarantee we meet these needs. We take a team-based and cybersecurity-focused approach to our IT services, offering support for all devices and ensuring that our clients feel heard and assured that their assets are secure. 

Data Center & Cloud

Never fret over your data: designDATA offers Azure, AWS, and private cloud solutions. Each has its perks – all offer seamless and relevant scalability with top-performance data protection. We will find the best solution for you so that you can consolidate, simplify, and modernize your business. 

Cybersecurity

Our cybersecurity experts take the time to understand your business, risk tolerance, and budget to implement a solution that allows you to have confidence you are effectively mitigating risk without breaking the bank. Our cybersecurity offerings include a 24/7 security operations center, security assessments, device and data protection, incident response and disaster recovery planning, identity management solutions, compliance, and employee training. 

Productivity Solutions

There are many ways one can approach bolstering staff productivity. Because associations and nonprofits have unique business models, we like to focus on analyzing current operations, deploying a plan, training all organization members on productivity-enhancing tools, and communicating often with business leaders to define what’s working and what isn’t. Our clients benefit from a phased approach to improving productivity customized to their organization and built around their workflows and business roadmap. 

Enterprise Support for Apple

Traditionally, IT companies have ignored Mac-centric support solutions, usually because their tools are designed for the Windows operating system. Thus, Apple products are often managed ad-hoc without a centralized professional solution, leading to frustration for the users and security and onboarding issues. At designDATA, we provide tools designed specifically for macOS and iOS. Our enterprise support for Apple and solutions for existing Jamf environments will keep all your Apple users happy, productive, and secure. 

The designDATA team is pleased to offer customized solutions for everyone. Our client base is diverse and ever-expanding, with a focus on helping associations and nonprofits simplify their information technology departments and conquer all business needs with our innovative solutions. If you are interested in working with an AICPA SOC audited company that continually offers best-in-class IT services to the Washington, DC Metro area, do not hesitate to get in touch.

Product Information

At designDATA, our services are all-encompassing and always client-focused. Our offerings center around five key areas: IT managed services, data center and cloud services, cybersecurity solutions, productivity solutions, and enterprise support for Apple.